Privacy Policy
Last updated: October 2026
1. Information We Collect
When you place an order or create an account, we collect your name, email address, phone number, and delivery address. We also collect order history and payment method preferences (we do not store card details — payments are handled by our banking partners).
2. How We Use Your Information
- To process and fulfil your orders
- To send order confirmations and delivery updates
- To respond to enquiries and provide customer support
- To improve our products and services
- To comply with legal obligations
3. Data Sharing
We do not sell your personal data. We may share your information with delivery partners solely to fulfil your order, and with payment processors to handle transactions. All third parties are contractually required to keep your data secure.
4. Data Retention
We retain order records for seven years as required by Nigerian tax law. You may request deletion of your account at any time; order records tied to your account will be anonymised rather than deleted to preserve transaction integrity.
5. Security
Your account password is hashed using industry-standard bcrypt. All data is transmitted over HTTPS. Access to customer data is restricted to authorised staff only.
6. Your Rights
You have the right to access, correct, or request deletion of your personal data. To exercise these rights, contact us at [email protected].
7. Advertising & Cookies
When advertising is enabled on this storefront, we may use Google AdSense to display ads on non-transactional pages. Google AdSense may set cookies and collect data about your visit to serve relevant advertisements. This data is governed by Google's Privacy Policy. We do not control what data Google collects for advertising purposes.
Advertising is never displayed on checkout, payment, order confirmation, or account pages. If you would prefer not to see personalised ads, you may opt out via Google Ad Settings.
8. Contact
KNEF Technology & IT Solutions, Lagos, Nigeria. [email protected]